Swamer Store, (referred to herein as Swamer Store) respects the privacy
rights of all users and is aware of the importance of protecting stored
personal
data. Substantial organisational and technical measures have been taken
to
ensure the security of all personal data that is collected. This privacy
policy
explains in detail which information is collected and for which purposes
it can
be processed and used.
- Swamer Store collects, processes and uses personal data for the
conclusion and execution of a user's service agreement with
Essence
Group. Personal data comprises stock data such as name, address
and date
of birth of a user as well as usage data such as account number,
password and IP address.
- Swamer Store collects, processes and uses personal data for the
conclusion and execution of a user's service agreement with
Swamer Store. Personal data comprises stock data such as name,
address and date of birth of a user as well as usage data such
as phone number for our messaging notification.
- Swamer Store uses, among other things, cookies to collect,
process and
use usage data in order to allow, for instance, the management
of
accounts and of personal settings, the participation in the
discussion
forum, and the use of further personalised services.
- Swamer Store collects, processes and uses stock and usage data,
to the extent that is necessary in individual cases, if it is
required to reveal and to stop fraudulent behaviour or any other
form of using Swamer Store's services which violates legal
regulations or the service agreement. In particular, Swamer
Store reserves the right to log, process and use information
such as the time and the content of conversations and
expressions of opinion that take place in their online services
if there are complaints, reports or other credible indications
of behaviour that violates legal regulations or the service
agreement, for example the serious insulting of other users.
- Swamer Store collects, processes and uses personal data in
connection
with complaints and requests to their user support in order to
comply
with requests in as efficient and satisfactory a manner as
possible.
Data that is collected for such purposes includes, but is not
limited
to, the email address, the date of the contact and its content.
Also,
Swamer Store processes and uses this data to compile anonymous
statistical surveys for the optimisation of their customer
support.
- Swamer Store collects, processes and uses personal data for the
purpose of conducting marketing actions such as the sending of
emails
that contain general information or promotional content,
provided that
the user agreed to receiving such emails separately during the
account
creation process or at any later time by selecting the option
Newsletter
on the account page. Every user can unsubscribe from receiving
this kind
of information at any time. This can either be done by
deselecting the
aforementioned account option Newsletter or by directly clicking
on the
unsubscribe link in any received newsletter. Also, Swamer Store
processes and uses personal data to compile anonymous
statistical
surveys for the purpose of improving their range of services.
- In so far as the transfer of data to third parties is not
explicitly
allowed by law, Swamer Store
- passes on personal data, to the extent that is
necessary, to law
enforcement and supervisory authorities for the purpose
of
preventing dangers to the national or public security as
well as
for the prosecution of criminal offences.
- passes on the name, address and, to the extent that is
necessary
in individual cases, further personal data of users to
its
partner companies, for example for the purpose of
handling
payment transactions or to provide other services in the
framework of the users' service agreement with Swamer
Store.
Third parties may possibly be based in countries outside of the
European
Union, but they are bound to protect personal data to the same
extent as
Swamer Store. Swamer Store will not, aside from the
aforementioned
cases, pass on personal data to third parties, and solely
employees of
Swamer Store have access to personal data in order to fulfil the
tasks
specified above.
- Swamer Store may change this privacy policy at any time. Essence
Group will notify all users about the changes by placing a
prominent
notice on the website of Essence-Flyff. The changed privacy
policy will
take effect 30 days after it has been officially announced. It
will
fully apply to any user who has not revoked his or her
declaration of
consent within this period of time. All users are required to
review
this policy at regular intervals to keep themselves informed
about any
changes.
- Users can revoke their declaration of consent to the processing
of their
personal data as specified above anytime with future effect by
sending
an email to [email protected]. In case of revocation,
their
accounts at Swamer Store will be blocked, and Swamer Store's
personalised services will no longer be available via these
accounts.
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